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What can I return? - You may return most new, unopened items sold and fulfilled by us within 30 days of delivery for a full refund.

When will I get my refund? - Usually in about 2-4 weeks. Most refunds are refunded in 4-8 days after we receive and process your return.

Do you offer replacements and exchanges? - Yes, you can exchange or replace a watch. If you received a damaged or defective watch, we’ll ship you a replacement of the exact one.

How to return, exchange or replace? - Contact us firstly and we'll assist you in your return, replacements or exchanges.

Return Shipping Costs - We only accept returning an item using a prepaid method. If the reason for return is not a result of our error, you'll pay the carrier at the time you ship your return. If the return is the result of our error, we'll refund return shipping costs up to a maximum amount.